Frequently Asked Questions
Do you ship internationally?
No, we do not ship internationally for now, but we're working on it! International shipping will be available soon.
What's your lead time for orders?
For standard custom orders: 2-4 days
For bulk orders: 4-6 days
When can I light my candles?
We recommend:
Custom/Personalised candles: Wait 10-14 days after receiving for optimal scent throw and burn quality.
Ready-to-ship candles: Can be lit immediately - they've already been cured.
Do you offer gift wrapping?
Yes! We offer beautiful gift wrapping options at checkout to make your candles perfect for any occasion.
How do I place an order?
You can order directly through our website, TikTok Shop, or contact us at contact@serenityglowdecor.com for custom requests.